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Contest Details, Concept and Participation: 

1. These terms and conditions apply to the "Raabta" programme for consumers (hereinafter referred to as Contest") sponsored and launched by ITC.

2. The contest is valid to all residents of India from 01/12/2022 to 14/01/2023 (herein after referred as the "Contest Period").

 

During the Contest Period:

 

  1. A total of 6000 winners will be drawn during the contest period for EarPods
  2. A total of 300 winners will be drawn during the contest period for Smartphones
  3. A total of 5 winners will be drawn during the contest period for Car
  4. A total of 3,60,000 valid entries to receive Rs. 10 Cashback (Maximum of 3 Cashback vouchers per user, per mobile number, per email id, per account during the promotion period) on a first come first serve basis.

 

Terms and Conditions for Merchandise

1. Premier Sales Promotions Pvt. Ltd,will ensure to supply of EarPods & Smartphones (”Prize”) in good condition, However, Premier Sales Promotions Pvt. Ltd. & ITC Ltd shall not be liable/responsible for any defect in the Prize. The guarantee and warranty of the Prize shall be transferred, as received from the Manufacturer / Distributor.
2. The operational part of the scheme like handling and distribution of the Prize, shall be managed by the Premier Sales Promotions Pvt. Ltd (“Agency”);
3. The Prize will be delivered within 45 business days after the details have been confirmed by the concierge.
4. Once the Prize is dispatched from the Agency’s office, it shall not be liable for any in transit theft/damages to the product.
5. Any complaints regarding the non- receipt of the Prize should be made within 7 days from the time of dispatch (intimated through E-mail/SMS) of the Prize by the Agency. The winner will get an intimation via Email/SMS on the dispatch within 10 business days of the booking. After 7 days of intimation of dispatch, the Agency. will not entertain requests pertaining to non-receipt of the Prize.
6. As a practice, courier companies try to deliver the product 2 times to the customer if at the first instance courier company couldn’t reach the customer for various of reasons such as (not limiting to) not at home, phone switched off, change of delivery address, wrong address etc. If the product is returned in such cases, Premier Sales Promotions Pvt. Ltd. will not be liable to dispatch the product again.
7. Any dispute arising out of or in connection with or as a result of the facility shall be subject to the exclusive jurisdiction of the courts of Mumbai only.
8. Prize once delivered cannot be replaced under any circumstances.

9. Premier Sales Promotions Pvt. Ltd. will offer product warranty in case it is offered by manufacturer/distributor and all claims towards warranty need to be taken up with the manufacturer/distributor directly.

Terms and Conditions for Car
 

    1. Car shall mean and imply a Car base model, at the ex-showroom Price.

    2. “Price” shall mean the ex-showroom basic price of the Car and not the “on-road” price and specifically excludes all taxes, registration costs, insurance, levies, etc. (as may be applicable).

    3. All forms of taxes, including gift tax, income tax road tax, levies or other taxes, registration charges, insurance, etc. will be borne by the ITC Ltd.

    4. The prizes are personal to the winners and are not transferrable and cannot be sold under any circumstances. Prizes cannot be exchanged for cash or kind. No request for a change in make, model, colour, and specifications etc of the car will be entertained.

    5. All the participants shall be required to ensure that the mobile number(s), e-mail address and/or other details provided by them to ITC LTD. LTD via the website or otherwise are true, accurate and in use. Any liability, consequence or claim arising on account of any incorrect or outdated information provided by the participants to ITC LTD shall solely be borne by the affected/concerned participants.

    6. ITC LTD or it’s partner agency shall at no time be required to verify the accuracy and/or correctness of the information so provided by the participants. Further, you are responsible for maintaining the confidentiality of your mobile phones, e-mail accounts and passwords.

    7. ITC LTD or it’s partner agency accepts no responsibility for any tax implications that may arise from the prize winnings. Tax is to be borne by the winner. Winners will have to bear incidental costs if any, that may arise for redemption of the Prizes.

    8. The delivery time will vary depending on the availability of the Car. On receipt of complete Winners information and completion of all formalities, the approximate delivery time will be communicated to the confirmed winners. Goods once delivered cannot be replaced under any circumstances.

    9. Premier Sales Promotions Pvt. Ltd. will offer product warranty in case it is offered by manufacturer/distributor and all claims towards warranty need to be taken up with the manufacturer/distributor directly.

    10. In case the Car is not available in the winner city, Premier Sales Promotions Pvt. Ltd. will arrange the availability of the in the nearest city wherever the car dealership is available. All costs associated with traveling/accommodation or any other cost which might incur will be borne by the winner.

    11. There is no cash alternative for the Prize and the same cannot be exchanged for cash at any point nor transferred to someone else.

    12. Acceptance of Prize constitutes permission to ITC LTD to use the winner's name, relevant details and/or photographs for purposes of publicity, advertising and/or trade without further compensation or notice.

    13. ITC LTD reserves the right to substitute the Prize offered at any point of time. Such rewards will be of equal or greater value.

    14. All warranties of any kind whatsoever, whether expressed or implied, are hereby expressly disclaimed by,  ITC LTD but not limited to, meeting of the participants? requirements or aspirations, timeliness, security, un-interestedness, error-free, the results or reliability of the promotion, or the delivery, quality, quantity, merchantability, fitness for use or non-infringement in respect of any goods, services, emoluments, benefits or awards acquired or obtained through the promotion.

    15. All the costs and expenses for collecting the prize will be borne solely by the winner and ITC LTD or it’s partner agency shall not entertain any claim, whatsoever. The winner is solely responsible for any other expenses related to the acceptance and use of the offer

    16. Tata Motors Passenger Vehicles Ltd. or its Parent Company or associate/subsidiary etc. (‘TMPVL’) are no way connected with the Contest and therefore, ‘TMPVL’ shall not be held responsible for any breach of the T&C of the Contest or for any matter arising out of or connected with the Contest.

Prizes:

 

1. Prizes will be given subject to the winner satisfying the verification process of ITC.

2. One participant can win a maximum of 3 Cashback Vouchers (on first come first server basis) and a chance to win 1 EarPods or 1 Smartphone or 1 Mega reward (Car) during the promotion period.

3. The Prize cannot be transferred, exchanged or redeemed for cash. In the event that the winner does not take the prize in the time and manner stipulated, then the prize will be forfeited by the winner and cash will not be awarded in lieu of the prize. Prizes must be taken as offered and cannot be varied.

4. Any unused prize is not-transferable, non-refundable and non-redeemable for other goods or services and cannot be taken in exchange for cash.

5. The image of the prize depicted on the press ads/posters/TVC's/pack shots etc. are for illustrative purposes only and the actual prize may vary from the depiction made.

6. ITC or its Agencies shall not be liable for any loss or damage of the prize due to Act of God, Governmental action and other Force Majeure circumstances and shall not be liable to pay any compensation whatsoever for such losses

 

Contacting Winners:

Cashback Voucher Winners: Once the Winners are selected, the Partner Agency appointed by ITC shall contact the winner via SMS on their registered mobile number within 24 -48 business hours. The winner will receive their Cashback reward code along with a weblink to redeem the offer. Business Hours are from Monday to Friday, between 10:30 AM to 5:30 PM, except on public holidays.

For EarPods, Smartphones & Car Winner:

•            Step1: Once the Winners are selected, the Partner Agency (BigCity Promotions) appointed by ITC shall process the gift for the winner.

•            Step 2: In the event the shortlisted winner's number is busy, unreachable, or he/she does not attend the call, two (2) more attempts will be made to reach the Participant.

•            Step 3: If even on the third attempt, the Participant does not attend the call, or is unreachable, the Participant's participation in the contest comes to an end and the Participant's entry stands cancelled and Participant becomes ineligible to receive the prize.

•            Step 4: In the event the shortlisted winner attends the call on either the second or third attempt, the procedure outlined in step 5 shall apply.

•            Step 5: If any shortlisted winner remains unreachable on the third attempt or is not interested in continuing in the Contest or is otherwise ineligible to participate, the Agency shall conduct up to one (1) more random selections to shortlist a Participant. If even after a second random selection, no winner is selected, no prize shall be declared in respect of the contest.

•            In case of a positive response from the shortlisted winner, each such shortlisted winner will be required to send the following documents and collateral:

  1. Copy of Address proof (Electricity bill or Mobile Bill) for Earpods
  2. Copy of PAN Card (Mandatory), Aadhar Card (Mandatory) for Smartphones

 

General Terms and Conditions:

 

  1. This activity is open to persons of age 18 years and above, as on 1st December 2022. Participation in this activity is purely voluntary. Participation in this activity implies acceptance of these terms and conditions
  2. This activity will start on 01st December 2022 and end on 14th January 2023. No entry or registration will be entertained after 14th January 2023.
  3. This activity is open in all the States & UT of India. This activity is not open in Tamil Nadu (TN), any participation received from these states will not be considered. Participation will be treated as Void wherever such activities are prohibited under the local laws.
  4. The eligible participants who intend to participate in the activity should play the Raabta Theme Puzzle and score points to top the leaderboard and stand a chance to win exciting rewards.
  5. From all the valid entries received
      1. The top 5 scorers of the leaderboard at the end of the campaign will be eligible to win Mega Reward (Car).
      2. The subsequent top 300 scorers of the leaderboard at the end of the campaign will be eligible to win Smartphones.
      3. The subsequent top 6000 scorers of the leaderboard at the end of the campaign will be eligible to win EarPods.
      4. In case there are 2 or more entries having the same number of points, then the first entry to achieve the highest score will be awarded the prize
  6. The participant must not submit unlawful, offensive, inaccurate, misleading, abusive, pornographic, harassing, libellous, blasphemous, defamatory, obscene, hateful, racially or ethically objectionable, disparaging, or otherwise inappropriate material and agrees to obtain any consents, permission or licenses that may be legally required to submit any material or content and respect the privacy of others.
  7. There is no warranty or assurance as to the quality of prize. The actual prize won may differ in size, shape or colour as compared to the ones depicted in communications.
  8. Prize won is non-transferable and cannot be exchanged or redeemed for cash.
  9. ITC Limited (ITC) reserves the right to reject the claim if any of the terms or conditions are not met. ITC will not be liable in any manner for any claim arising out of or in respect of this activity.
  10. ITC reserves the right to change the terms and conditions of this activity including extending, withdrawing, or discontinuing the same without notice or assigning any reason, at its sole discretion and without any liability.
  11. Employees of ITC and their family members are not entitled to participate in this activity.
  12. All disputes are subject to the exclusive jurisdiction of the courts at Kolkata.
  13. This offer is not available to employees, Agents, Dealers, or vendors of ITC Limited. and PREMIER SALES PROMOTIONS PVT LTD, its clients or agencies and their immediate families.
  14. The usage of this Voucher is incumbent upon the terms & conditions to be followed by the voucher holder/purchaser. Such conditions need to be followed by the voucher holder/purchaser.
  15. The "How to Use" instructions form a part of these Terms & Conditions.
  16. Only one voucher per booking will be entertained. Multiple vouchers cannot be booked together.
  17. A maximum of 1 voucher may be used per person, per mobile number per email id during the promotion period.
  18. This voucher has no monetary value, is non-transferable and cannot be used in conjunction with any other promotional offer.
  19. Premier Sales Promotions Pvt Ltd or ITC Ltd cannot be held responsible for changes in voucher usage policies by the offer partner which is not under the control of Premier Sales Promotions Pvt Ltd or ITC Limited. In the event that a particular offer has been discontinued by the offer provider, Premier Sales Promotions reserves the right to offer the customer an alternative reward of equal value. This will fulfil our promotional obligations to you.
  20. Offer excludes public and bank holidays.
  21. This offer is subject to promotional availability and government regulations.
  22. Under this promotion, the Vouchers are being offered directly by Premier Sales Promotions Pvt. Ltd. ITC Limited. is not responsible either directly or indirectly with respect to any manner pertaining to this Voucher and the prize offered with this Voucher.
  23. Any costs associated with entering the promotion, including accessing the promotional website, are the responsibility of each entrant. Also, regular call and message rates will apply as per the consumer telecom operator in their respective circle.
  24. Premier Sales Promotions Pvt. Ltd. and ITC Limited reserve the right to change the terms and conditions of this scheme, including extending, withdrawing, or discontinuing the same without notice, without assigning any reason, at their sole discretion and without any liability.
  25. Premier Sales Promotions Pvt. Ltd. and ITC Limited shall not be liable in any manner for any cost or expense incurred for the purpose of redemption of the Voucher.
  26. If this promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, including but not limited to technical difficulties, unauthorized intervention or fraud, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law (a) to invalidate any customer; or (b) subject to any written directions from a regulatory authority, to modify, suspend, terminate or cancel the promotion, as appropriate.
  27. The Promoter is not responsible for any problems or technical malfunction of any telephone or network or lines, servers or providers, computer equipment, software, technical problems or traffic congestion on a mobile network, or any combination thereof, or any other technical failures including any damage to entrant's or any other person's mobile handset or computer related to, or resulting from, participation in this promotion or the downloading of any materials related to this promo????on.
  28. If for any reason this promotion is not capable of running as planned because of infection by computer virus, bugs, tampering, unauthorized intervention, technical failures or any other causes beyond the reasonable control of the Promoter which corrupt or affect the administration, security, fairness, integrity or proper conduct of this promotion, the Promoter reserves the right in its sole discretion to cancel, terminate, modify or suspend the promo????on, subject to any written directions made under applicable State or Territory legislation.
  29. Caution: any attempt to deliberately damage the Promoter’s promotional website or the information on the website, to cause malicious damage or interference with the normal functioning of the website, or to otherwise undermine the legitimate operation of this promotion may be a violation of criminal and civil laws and should such an attempt be made, whether successful or not, the Promoter reserves the right to seek damages to the fullest extent permitted by law. If the Promoter suffers loss or incurs any costs in connection with any breach of these Terms or any other legal obligation by an entrant, the entrant agrees to indemnify the promoter for those losses, damages and costs.
  30. This voucher has no monetary value, is non-transferable and cannot be used in conjunction with any other promotional offer.
  31. Premier Sales Promotions Pvt. Ltd. and ITC Limited will have no legal and financial liability on unclaimed offers, incentives, vouchers, etc. beyond the applicable period of the promotional offer.
  32. Premier Sales Promotions Pvt. Ltd., its clients, agents and distributors accepts no responsibility, financial or otherwise for the misuse of Premier Sales Promotions Pvt. Ltd. vouchers, and are not liable for any personal loss or injury and cannot be held responsible for any disagreement concerning quality/ availability of featured offers.
  33. ITC Limited does not endorse the quality of any of the offers or services being offered by the Premier Sales Promotions Pvt. Ltd.
  34. Any complaints or queries pertaining to the same would have to be taken up directly with the Premier Sales Promotions Pvt. Ltd. For marketing of such a product or service.
  35. Premier Sales Promotions Pvt. Ltd., its clients, agents and distributors cannot replace any lost, stolen or damaged vouchers and reserve the right to withdraw or amend any details and/or prices without notice.
  36. By participating in the activity, the Participants consent to collection, storing, processing and use of personal information and sensitive personal information of the Participants by ITC and its service providers.
  37. This activity shall be governed by the privacy policy of ITC publish here https://www.itcportal.com/about-itc/policies/privacy-policy.aspx
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